ABOUT US

Built by operators who understand how business processes run.

Kwapso was founded by two people who spent years watching businesses struggle with the same problem: great work, buried under bad systems. We're not a software agency. We're not consultants. We're operational engineers — we sit down with your team, understand how your business actually works, and build the digital infrastructure that lets you focus on what you do best. Built to last. Built for you.

Our Manifesto

Every business starts the same way. Someone has an idea, works hard, builds a team, and figures things out as they go. That works — for a while.

The breaking point
But at some point, the business outgrows the way it's run. The Excel sheets multiply. The WhatsApp groups replace real communication. The best employee becomes a bottleneck because everything depends on them. The founder spends more time managing chaos than doing the work that built the company.
The answer isn't another tool
We believe the answer isn't another tool. It's not a new app, a bigger team, or an AI that promises to fix everything. The answer is structure.
Structure is the foundation
Structured data, so you can trust your numbers. Structured processes, so your team knows who does what. Structured communication, so nothing falls through the cracks. Structure is the foundation that everything else stands on. Automation, AI, scale — none of it works without that foundation being solid first.
We always start there
That's why we always start there. We map the reality, measure what it costs, simplify what doesn't work, and then build systems that hold. We take our time because rushing a foundation is how things collapse later.
AI earns its place
AI earns its place in our work. We use it where it creates real value — after the data is clean, after the processes are clear, after the team is ready. We don't believe in AI for its own sake. We believe in intelligence that fits the business, not the other way around.
A partnership, not a project
And we don't hand over a project and disappear. We become part of how your business operates — your external digital department. Sprint by sprint, we grow the system together. That's not a service model, it's a partnership. And it's the only way real change actually lasts. Work, structured. That's what we believe. That's what we build.
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Who we are

Two founders with different backgrounds and the same goal: give established businesses the operational infrastructure they deserve. Here's who you'll be working with.

Alexander Stadlmair

Founder & Strategy Consultant
Background
Alex worked in PM and business dev for enterprise-grade companies like Takeda or KTM leading digitalization projects across IoT, Industry 4.0, and ops. systems. He's sat across more than 150 CEOs and department leaders and knows the patterns across 30+ industries and where to start. He's the person you sit down with to talk about what's actually going on in your company.
I've been the person people come to when things need order since I can remember. At kwapso, I just finally get to do it full-time, for businesses that really need it
Passion
 To build efficient digital ecosystems that save time and enable growth.

Alexander Stadlmair

Founder & Strategy Consultant
Alex worked in PM and business dev for enterprise-grade companies like Takeda or KTM leading digitalization projects across IoT, Industry 4.0, and ops. systems. He's sat across more than 150 CEOs and department leaders and knows the patterns across 30+ industries and where to start. He's the person you sit down with to talk about what's actually going on in your company.

Aurora Thalassa

Head of Systems
Background
Aurora is the person who builds your system. She's been the one bringing structure to chaos for over ten years in every job, in every team, even for family and friends. She started planning logistics for events like Tomorrowland, coordinating hundreds of people and moving parts. At kwapso, she does the same thing digitally: she translates how your business runs into a system your team trusts.
I've been the person people come to when things need order since I can remember. At kwapso, I just finally get to do it full-time, for businesses that really need it
Passion
Translating complex processes into intuitive Glide workflows.

Aurora Thalassa

Head of Systems
Aurora is the person who builds your system. She's been the one bringing structure to chaos for over ten years in every job, in every team, even for family and friends. She started planning logistics for events like Tomorrowland, coordinating hundreds of people and moving parts. At kwapso, she does the same thing digitally: she translates how your business runs into a system your team trusts.

Certifications

We invest in our craft. These certifications back up what our clients already know: we understand the tools, the processes, and the business behind them.

Glide Expert Level 1

Before Kwapso existed, we were partners in a digital marketing agency.

IBM Business Analyst Cert

IBM Professional Certificate in business analysis, data, and process design.

WKO Expert Level 1

Approved for funded consulting in business processes and AI by the Austrian WKO.

Zapier & Make Partner

We are partners of the leading workflow automation platforms.

Google Workspace Partner

Deep knowledge of Google tools, automations, and workspace integrations.

AI Intelligence Certified

Certified for building practical AI workflows into real business processes.